Welcome!

Your 2026 Calendar is here

A carefully curated annual programme designed to build capacity, celebrate excellence, foster regional connections, and elevate the customer experience profession across Eswatini.


A Full Year of Learning, Networking & Recognition.

11 Jun
Winter School Summit
8:30 am - 5:00 pm

Winter School Summit

June 11, 2026    
The Luke Commission
More Info
22 Jun
Kenya Cx Exhange Program
8:30 am - 4:00 pm

Kenya Cx Exhange Program

June 22, 2026 - June 26, 2026    
The Luke Commission
More Info
25 Sep
Secretaries Day
8:30 am - 5:00 pm

Secretaries Day

September 25, 2026    
The Luke Commission
More Info
02 Oct
Customer Service Week Launch
8:00 am - 5:00 pm

Customer Service Week Launch

October 2, 2026    
The Luke Commission
More Info
05 Oct
Customer Service Week
8:00 am - 5:00 pm

Customer Service Week

October 5, 2026 - October 9, 2026    
The Luke Commission
More Info
30 Oct
Customer Service Awards Ceremony
6:00 pm - 11:00 pm

Customer Service Awards Ceremony

October 30, 2026    
The Luke Commission
More Info

Still to Come

Dates to be announced (TBA)

July:
   -Banking/bankers forum
   -Cx Masterclass for SMEs and Entrepreneurs

    August:
   - Cx Leadership breakfast (during Trade fair)
   -Awards theme launch

    November:
    - Cx in Hospitality