ECxP Membership opens the door to Eswatini's Cx community — Events, Development, Publications, Recognition, and the collective voice of the profession. Choose the membership tier that matches your career stage.

Individual Memberships


 Student Member (STU Tier1)
 For students pursuing qualifications in Cx, marketing, business   or related fields.

 What will you gain?
    · Event access 
    · Mentorship programme
    · Magazine subscription 
    · Student rates


 Member / Associate (MEM Tier2)
 For Cx practitioners and professionals with relevant   qualifications.

 What will you gain?
    · Full event access 
    · Voting rights 
    · CPD programmes 
    · Professional certification

   
 Executive Member (EXEC Tier3)
 For senior Cx Leaders and Managers.

 What will you gain?
    · Executive forums 
    · Cx Leadership Breakfast 
    · Board nomination eligibility 
    · Speaking opportunities


 Fellow — F-ECxP (FELL Tier4)
 Bestowed by the Board upon individuals who have rendered   outstanding service to the Association or made extraordinary   contributions to the Cx profession.

 What will you gain?
    · F-ECxP designation 
    · Council of Elders eligibility 
    · Lifetime recognition 
    · Honorary privileges

Corporate Memberships

Corporate membership enables organizations to align with ECxP's mission, access the national Cx community, and demonstrate their commitment to customer experience excellence.

Corporate Membership Benefits:
■  Logo recognition at all ECxP events and publications
■  Staff access to ECxP programmes and events
■  Featured in The Royal Customer Magazine
■  Priority sponsorship opportunities
■  Access to Cx benchmarking reports and the Eswatini Cx Index
■  Board advisory input opportunities 


1. Member (Entry /Associate)

Who it is for?
Individuals starting or developing their careers in customer experience.

Benefits:
· Access to Cx resources and publications such as research, guides, and the Cx Book of Knowledge. 
· Membership in a global community of Cx professionals to share knowledge and ideas. 
· Access to training, webinars, and professional development programs.
· Opportunity to participate in networking events and forums.
· Discounts on Cx certifications and exams such as the Certified Customer Experience Professional (CCXP). 
·  Access to member newsletters, tools, and Cx research updates. 

Main advantage: Learning, professional growth, and building industry connections.




2. Executive Member (Senior / Leadership Level)

Who is it for?
Professionals in management or leadership roles responsible for Cx strategies in organizations.

Benefits:
· All benefits of a regular member.
· Opportunities to lead Cx initiatives or projects within the association.
· Participation in strategic discussions, industry panels, and leadership forums.
· Ability to mentor junior Cx professionals or students.
· Increased professional recognition as a Cx leader.
· Access to advanced Cx leadership events and executive networking. 

Main advantage: Leadership opportunities and influence in the CX profession.


3. Fellow (Highest Recognition Level)

Who is it for?
Highly experienced Cx professionals who have made significant contributions to the field.

Benefits:
· Highest professional recognition and prestige in the CX community.
· Recognition as an industry expert or thought leader.
· Opportunities to speak at conferences, publish research, and shape Cx standards.
· Invitation to exclusive fellow networks or advisory panels.
· Ability to advise organizations and mentor future Cx leaders. 

Main advantage: Recognition for expertise and the opportunity to influence the future of the Cx profession.